Volunteers
Shifts, site changes, thank you. Conversation mode when they should reply OUI.

Causes and communities
A relief desk, a parish, an association: people answer WhatsApp. Zindua sends Saturday 06:00 at the Goma depot, an appeal to a list you already own, and the donor receipt on email. Guardian so one campaign does not kill the number.
Shifts, appeals, donor receipts.

What you send
Shifts, appeals, donor receipts.
Shifts, site changes, thank you. Conversation mode when they should reply OUI.

Emergency notes to lists you own. Consent and STOP. No purchased files.

Email from the mailbox you already pay for. WhatsApp only when speed matters.


On the ground
Volunteers reply OUI. No-shows free a slot. After the day, a thank you. Donors get a PDF by email the same afternoon. Appeals go to consented lists only, never a bought file.
Umoja Relief
Volontaires
Vacation
Samedi 06:00, dépôt Goma, distribution eau. Répondre OUI pour confirmer, NON pour libérer la place.
20:15
OUI
20:18
Noté. Gilet orange à l’entrée. Merci.
20:18
How it works
Link the desk, map the templates, send when the file moves. One POST /send on every channel.
Step 01
A line members can save. Name it like the organisation.

Step 02
Volunteers, donors, neighbourhoods. Opt out stays on the file.

Step 03
You write the message. Zindua chooses the pace.

await zindua.send({ to: volunteer.phone, channel: "whatsapp", template: "volunteer-shift", lang: "fr", variables: { when: "samedi 06:00", site: "dépôt Goma", },});Preferred channels
Instant communication platform for businesses, optimized for developers. Not SMS, USSD, or voice. Same send() for this desk.
Shifts and member notes on a number you control.

Donor and board mail from SMTP you already run.

Staff access to the NGO portal, 1 tap.

Outcomes
WhatsApp is the channel. Email is the paper trail.
Consent, STOP, Guardian. The number survives the appeal.
Lists, campaigns, and logs in one dashboard.
More desks

TIN login, counter tickets, city notices.
Open
Clinic slots, labs, vaccination waves.
Open
Wallet OTP, payouts, KYC, new device.
Open
Auth, invoices, PushMirror in app.
Open
ETA, door OTP, driver shift.
Open
Orders, restocks, till OTP.
Open
Enrollment, rooms, fee week.
Open